Privacy Policy

Introduction

Syce Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career development platform and services. Please read this policy carefully.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our career development services
• Create personalized career roadmaps and recommendations
• Match you with suitable consultants and mentors
• Conduct skills assessments and gap analysis
• Send relevant job opportunities and market insights
• Communicate with you about your account and our services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and resolve disputes

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Expert Network: To connect you with qualified consultants and trainers
• With Service Providers: Third parties who assist in providing our services
• For Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Consent: When you explicitly authorize us to share information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Third-Party Services We Use

We use the following third-party service providers to deliver our services. Each provider processes data according to their own privacy policies:

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection practices
• Secure cloud infrastructure and backup systems

However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Under GDPR and other data protection laws, you have the following rights regarding your personal information:

• Right of Access: Request a copy of all personal information we hold about you
• Right to Rectification: Update or correct inaccurate or incomplete information
• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal information, subject to legal obligations
• Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format
• Right to Restriction of Processing: Limit how we process your information in certain circumstances
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

You can also contact us directly at privacy@syce.ai to exercise your rights or if you have any questions.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage. Cookies are small text files stored on your device. We use the following types of cookies:

For more information about cookies, visit allaboutcookies.org.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including Standard Contractual Clauses and adequacy decisions.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary based on data type:

When we no longer need your information, we will securely delete or anonymize it using industry-standard methods.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Third-Party Links

Our service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information. We have no control over and assume no responsibility for third-party content, privacy policies, or practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.