Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
Syce Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career development platform and services. Please read this policy carefully.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Professional background and career goals
- Skills, qualifications, and certifications
- Resume and portfolio information
- Account credentials and preferences
Usage Information
We automatically collect certain information about your use of our service:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Session recordings and analytics data
- Cookies and similar tracking technologies
Third-Party Information
We may receive information from third parties such as:
- Social media platforms (LinkedIn, Google)
- Professional networking sites
- Public databases and directories
- Partner organizations and referrals
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our career development services
- Create personalized career roadmaps and recommendations
- Match you with suitable consultants and mentors
- Conduct skills assessments and gap analysis
- Send relevant job opportunities and market insights
- Communicate with you about your account and our services
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Expert Network: To connect you with qualified consultants and trainers
- With Service Providers: Third parties who assist in providing our services
- For Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Consent: When you explicitly authorize us to share information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Employee training on data protection practices
- Secure cloud infrastructure and backup systems
However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent for processing
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and recommendations
- Improve our services and user experience
You can control cookies through your browser settings, but this may affect site functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including Standard Contractual Clauses and adequacy decisions.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Services
Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Data Protection Officer
Syce Limited
3rd Floor, 86-90 Paul Street
London EC2A 4NE, United Kingdom
Email: privacy@syce.ai
Website: syce.ai
EU Users: If you are located in the European Union, you also have the right to lodge a complaint with your local data protection authority.